Looking for answers about your PortraitWeavers? What photos will work best? On this page, you'll find questions to our most frequently asked questions. Please browse the list to the right. If you still can't find the answer you're looking for, please feel free to contact us. We look forward to hearing from you - and we look forward to making a quality, custom heirloom just for you!

If you have more questions or would like to get started today, please contact a customer service representative at
800-233-0439

HOW DO I GET STARTED?
Step 1:
Contact customer service to receive an authentication code. If you have received a code at a trade show or from one of our sales representative, you can skip this step. We require that you have an authentication code in order to ensure that only professionals are able to log in to our site and order our products.
Step 2: Log In. Once you have your authentication code, you can log in by clicking here. Once logged in, you can set up your account and view our prices. You'll need to fill out a short Reseller Form and provide us with your Federal Tax ID number.
Step 3: Start Ordering. You can start ordering as soon as you're logged in. Once we have your Tax ID number and a completed Reseller Form, we'll ship your orders.

WHAT PRODUCTS DO YOU OFFER?
Jacquard Woven Throw Blanket
  • Large 54"x 70"
  • 8x10 Photo Proportion
  • Landscape or Portrait Orientation
Jacquard Woven Wall Hangings
  • Sizes up to 54" x 80"
  • 8x10 or Square Proportion
  • Landscape or Portrait Orientation
100% Cotton Tote Bags
  • 17" x 17"
  • Square Photo Preferred
100% Cotton Photo Pillows
  • 17" x 17"
  • Square Photo Preferred

CHOOSING THE BEST PHOTO
Choose a photo with good focus and high contrast. A white subject on a white background will not yield the best product, nor will dark on dark. We will do minimal color correction where obviously needed, but it is always best to send a good, crisp photo. We may need to crop your photo to best achieve a proportion of 8x10.

For digital photographs, please make sure that the photo is of reasonably high resolution, as a photo that is too small will result in a muddy, low resolution end product. We suggest a minimum of 1280x960 pixels, or roughly 1 megapixels.

We cannot accept photographs of copyrighted materials, such as theme characters and sports mascots.

Please be sure to read our disclaimer and liabilty statement before you complete your order


FREQUENTLY ASKED QUESTIONS:
Below, we've listed a number of our most frequently asked questions. Also, you'll find helpful hints to make your PortraitWeavers product the best it can be.

Q: What photos can I use?
A: Any photo you like! There are a few guidelines we'd like to offer, though.
  • High contrast - a nice, high contrast photo will always work best. If there is a good deliniation between lights and darks, good detail in the subject and a balance in contrast, your blanket or wall hanging will turn out beautifully.
  • Large Subject Matter - if your subject matter (a person, a pet, a building, etc) takes up the majority of the photo, you will be able to see more detail and the colors will be more vibrant and true-to-life. If the subject is too small, you might consider cropping the photo so that the subject takes up roughly 60-80% of the image.

  • Color - try to choose a photograph with realistic coloring. If the face in the photograph is bright pink, chances are that your PortraitWeave product will not look as realistic as you hope. Try to pick a photo with good skin tones, nice colors and one that is not too faded or old. Remember, while we will do some minor color correction and tone enhancements, what you send is what you will receive. The better and more realistic your photo is, the happier you will be with the finished product.
  • Old Photos - while we can certainly make your PortraitWeavers product from any photo, older photographs are not always the best choice. They can be faded or the color can change over time. For best results, pick the clearest, most color-rich older photograph you have.
  • Focus - please make sure that the photo you send is in focus. We can do minimal sharpening, but a crisp photo will always work best
  • Black & White Photos - we can create your PortraitWeavers product from a black and white photo. No problem!

Q: What about Digital Photography?
A: No problem! You can send your camera files to us directly. We recommend that you use at least a 2 megapixel camera or higher. If you send as a JPEG, please make sure to use minimal compression. If you over-compress, the image will be blurry and pixelated. It is better to send a larger file as opposed to a smaller file. Please follow the above suggestions, as it will help yield the best finished piece.

Q: Can I Use Manipulated/PhotoShop Images?
A: Yes! We can use literally ANY image.

Q: How many people/pets/buildings can I have in my photo?
A: You can have as many as you'd like, but remember that the smaller the detail, the less likely it is to show up in a woven piece. A blanket with a couple of large faces will yield higher detail in those faces compared to a photo with 10 people in it.

Q: How long will it take?
A: 4-6 weeks. Often, much faster. A lot of that depends on the time of year and the number of orders we have.

Q: Are these products printed?
A: No! These products are jacquard woven, 100% cotton. Never printed.

Q: Will the images and colors fade?
A: No! The images are woven of 100% cotton, so they will not fade - even after repeated washings. If left in direct sunlight for very long periods of time, there may be minor fading.

Q: Are these products washable?
A: Absolutely. Our blankets are machine washable. We recommend cold water and tumble drying on the lowest setting. Due to the nature of the backing and lining of our wallhangings, bags and pillows, we recommend spot cleaning only.